A Study to Evaluate Patient Satisfaction with Televisits for Surgery

Overview

About this study

The aim of this study is to identify factors that demonstrate efficiency while maintaining downstream revenue, increase surgical case yield out of clinic, and increase patient and provider satisfaction with telehealth.

Participation eligibility

Participant eligibility includes age, gender, type and stage of disease, and previous treatments or health concerns. Guidelines differ from study to study, and identify who can or cannot participate. There is no guarantee that every individual who qualifies and wants to participate in a trial will be enrolled. Contact the study team to discuss study eligibility and potential participation.

Inclusion Criteria:

Patients
- Consult telehealth appointment conducted by phone or video with surgeon and patient before surgery.
- Willing to complete a feedback survey.
- Telehealth visit in the department of BEMGI, THS, HPB, or PLS at Mayo Clinic Rochester.
- Expected to undergo surgery in the departments listed above.
Surgeons
- A Surgeon in the Department of BEMGI, THS, HPB, or PLS at Mayo Clinic Rochester.
- 2-3 Surgeon per division that have prior experience with video visits.
- Willing to complete all study activities.

Exclusion Criteria:

Patients
- Under the age of 18.
- Not willing to complete a feedback survey.
- Not receiving an appointment in the Department of BEMGI, THS, HPB, or PLS at Mayo Clinic Rochester.
Surgeons
- Not a Surgeon in the Department of BEMGI, THS, HPB, or PLS at Mayo Clinic Rochester.
- Not willing to complete all study activities.

Participating Mayo Clinic locations

Study statuses change often. Please contact the study team for the most up-to-date information regarding possible participation.

Mayo Clinic Location	Status	Contact
Rochester, Minn. Mayo Clinic principal investigator Janani Reisenauer, M.D.	Closed for enrollment	Contact information: Jennifer Martin (507) 266-6404 Martin.Jennifer2@mayo.edu

Mayo Clinic Location

Status

Contact

Rochester, Minn.

Mayo Clinic principal investigator

Janani Reisenauer, M.D.

Closed for enrollment

Contact information:

Jennifer Martin

(507) 266-6404

Martin.Jennifer2@mayo.edu

More information

Publications

Publications are currently not available

Clinical Trials